Snohomish County Public Utility District
Snohomish County Public Utility District migrates to the OpenText Cloud for improved business value and agility
Innovative public utility leverages OpenText Cloud Managed Services as a key next step in its digital transformation journey
Our project timeline for our move to Cloud Managed Services was 6 months and we hit our go live mark just as we wanted to. Our Professional Services team was just great. They were there with us the whole way and worked really hard over our go-live weekend to ensure delivery on-time. We really consider them part of our team.
Challenge
- Need for a fast, efficient way to expand and support a larger OpenText environment
- Internal IT staff tied up in technical system support versus accelerating business user adoption and optimization
- Difficulty staying up-to-date on latest releases to support business operations
Product(s)
- OpenText Cloud Managed Services
- OpenText Content Suite
- OpenText Extended ECM for SAP® Solutions
- OpenText Professional Services
Value
- Most cost effective way to expand Content Services deployment enterprise-wide
- Ability to stay up-to-date on technical upgrades and patches
- More expediency for project implementation and deployment timeframes
- Leveraging OpenText technical expertise enables staff members to focus their efforts on more value-added activities
About Snohomish County Public Utility District
Snohomish County Public Utility District (SNOPUD) is the second largest publicly owned utility in Washington, and is committed to delivering power and water to its customers in a safe, sustainable and reliable manner.