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AI and Analytics

Derive value through data-driven decisions

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OpenText AI and Analytics platform overview

Discover the AI and Analytics components that make up OpenText’s business intelligence and data analytics software and machine learning and predictive analytics platform

Data is business optimization’s catalyst, but its amount, growth rate, diversity and complexity pose a challenge. To succeed in today’s digital age, enterprises need the right insight-generating tools that fit their needs and maturity.

OpenText™ AI and Analytics offers a comprehensive set of tools that help enterprises overcome data challenges at their pace. It ensures a smooth path towards AI technologies focused on improved decision making, automation and business optimization.


What is an AI and analytics platform?

An artificial intelligence (AI) and analytics platform contains the means to derive value from the wealth of information enterprises constantly generate. AI and analytics aim to make enterprises more efficient, effective and productive without the need for manual big data processing. Valuable business insights are presented in a way that is accessible and relatable to the most critical objectives of the organization.

The best artificial intelligence and analytics software leverages machine learning algorithms in big data platforms to transform big data and big content into self-service data visualizations for users across the organization to increase automation, operational efficiencies and maximize revenue.

What’s new in AI and Analytics

  • Improve Text Mining model accuracy with Composite AI
  • Replicate content to the cloud to support hybrid analytics
  • Easily consume insights on mobile
  • Streamline dashboard creation
  • Deploy ML models as REST API services
  • Export to existing tables in an RDBMS with ease

Featured products and solutions

  • OpenText™ Magellan™

    Analyze big data made up of structured and unstructured content stored in enterprise data management platforms and external sources. Use a flexible, AI-powered and open source analytics platform that combines machine learning with predictive and self-service analytics.

  • OpenText™ Magellan™ Risk Guard

    Uncover and act on high-risk text, visual and audio content that contains inappropriate or sensitive information, such as drugs, violence and personally identifiable information.

  • OpenText™ Magellan™ Text Mining

    Extract terms, concepts, entities, sentiment, emotions, intent and more to unlock the value hidden in unstructured content and yield business insights.

  • OpenText™ Magellan™ Analytics Suite

    Identify patterns, relationships and trends through interactive dashboards, reports, actionable alerts and smart data discovery using a comprehensive set of data analytics software on an enterprise-grade analytics platform.

  • OpenText™ Magellan™ Content Analytics Suite

    Leverage Big Content insights required for tangible business outcomes with an integrated AI suite that combines natural language processing with enterprise-grade BI and visualizations.

  • OpenText™ Magellan™ Integration Center

    Access and consolidate data from all systems in an organization's IT environment to create a basis for analyzing all enterprise information.

  • AI-augmented capture

    Build on the foundation of intelligent capture with OpenText™ Intelligent Capture, leveraging Magellan’s ability to understand natural language elements, such as sentiment and complex concepts contained in documents.

  • AI-powered Voice of the Customer

    Identify and highlight what people are saying on social networks and the web about products, product features and competitors to offer data visualizations that expose new patterns and business insights.

  • Intelligent recommendations

    Uncover opportunities for cross-sell and up-sell business models by analyzing structured and unstructured customer data at every step of their journey. Attract, serve and retain customers to improve decision making, increase customer engagement, strengthen retention, increase brand loyalty and drive profitability.

  • Asset performance optimization

    Maximize production output and perform predictive maintenance through AI-augmented asset performance optimization insights. Process big data and Big Content made up of sensor, EIM systems and external data to improve decision making related to unplanned downtime, safety, asset and operational efficiency.

  • AI-driven content advisor

    Assess and classify information contextually to improve workflow automation for greater efficiency and compliance.

What are the benefits of an AI and Analytics platform?

  • Increase overall operational efficiency

    Leverage Spark machine learning to unlock the value within Enterprise Information Management (EIM), structured, unstructured and IoT sensors data to understand and analyze customers, trading partners, employees, orders, invoices, cases, documents and other data that shape operations, improving efficiency through AI data-driven decision making.

  • Increase productivity

    Automate repetitive tasks with an integrated AI analytics platform to reduce manual processing and augment enterprise data management, giving valuable time back to employees and making the overall enterprise more productive.

  • Reduce costs

    Decrease the costs of disparate tools with limited processing power and benefit from an open source artificial intelligence software that caters to big data analytics.

  • Mitigate risk

    Use powerful NLP and NLU capabilities alongside computer vision technologies to find and remediate content that contains high-risk visuals.

  • Accelerate time to value

    Deliver artificial intelligence value faster and more cost-effectively by deploying a cohesive platform with pre-integrated components, minimizing the effort and expertise required to operationalize big data insights and opportunities.

  • Improve visibility and decision making

    Empower business users to delve deep into massive amounts of data with self-service insights powered by advanced artificial intelligence.

Westpac Banking Corporation logo

“Our goals…were to find a product that would handle our end to end needs… our longer term plan is to have all our reporting in this platform.”

Craig Chu, CIO, Asia, Westpac Banking Corporation
North Star BlueScope Steel logo

“The OpenText Analytics has helped […us,] so I am now looking at my data and how I can benefit… The next step is … Magellan… we’ll be able to see… what’s coming down in the future… we can be proactive instead of reactive”

Mike Nippo, IT solutions manager at North Star BlueScope Steel
LGA logo

“Our goal is to bring … the ability to have a single source for detailed analytic information … to our team. [ This ] means we can deliver quotes faster and more accurately. There are so many [ more ] applications for an analytical tool like Magellan.”

Mandar Adkar, director of Business Intelligence at LGA

Find out more


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Talk with an AI and Analytics expert to request an analytics free trial, access the OpenText machine learning platform click tour experience or learn more about how to innovate with AI and analytics.