OpenText Extended ECM for Salesforce features
OpenText Extended ECM for Salesforce benefits
Increase customer satisfaction
Get a true 360-degree view of customers by enabling business users access to relevant information.
Greater control and governance
Enable business users access to the right version of information, while seemlessly addressing compliance, regulatory and record keeping demands.
Reduced sales and service cycles
Deliver key information in context to help reduce cycle times.
Increased collaboration and productivity
Realize results faster with access to the documentation users need, without leaving Salesforce.