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In October 2010, OpenText acquired StreamServe, a leading provider of enterprise business communication solutions, to add complementary document output and customer communication management software to the OpenText Customer Experience Management (CEM) portfolio and to enhance the OpenText partnership with SAP.

StreamServe solutions help organizations to process and deliver highly personalized documents in paper or electronic formats. They enhance the customer interaction capabilities of OpenText CEM offerings by enabling the automation of business processes for B2B and B2C markets, including financial services, the public sector, telecommunications and utilities.

StreamServe solutions scale across a company's document-driven business processes and are designed for easy integration with ERP and supply-chain systems and applications.

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