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OpenText Process Suite 16

Breakdown information silos, gain agility and operate at digital speed with low-code application development and case management

OpenText Process Suite 16 enables businesses to rapidly build, deploy and adapt dynamic case management applications and streamline complex business processes from a single platform. Business leaders gain critical visibility into operations at the right time empowering them to optimize results and drive growth and innovation.

As a market-leading process and case platform, Process Suite enables organizations to tackle their most pressing and complex process automation and case management challenges. Offering a low-code approach to building and deploying flexible applications and solutions that easily integrate into any type of existing system and can embed enterprise content management in context to provide rich information about people, process, data, and tasks, Process Suite helps Business and IT to easily collaborate and get work done, quickly and effectively.

Learn more about OpenText People Center in this 2 minute overview video

What’s new in Release 16

Process Suite 16 powers rapid development and real-time iteration of EIM applications that breakdown information silos to connect people, processes and systems from a single platform

  • Case & Process Management

    Case & Process Management

    Most processes that span a business are at times structured (process), and at other times more ad hoc (case). Being able to manage processes as they go from structured to case, and back again, supports the reality of business. Process Suite 16 delivers the simplicity of a single system to run your businesses with the flexibility you need.

  • Low-code Development

    Low-code Development

    New, low-code approach to building process-based applications reduces the time-to-solution significantly. With entity modeling, you can deliver the low-code capability that includes pre-built building blocks to simplify the creation of new applications .

  • Actionable Analytics

    Actionable Analytics

    Gain the insight to optimize processes and results, use data to drive actions and intelligently automate processes with an integration with OpenText Analytics. Take the next step and use Process Suite together with Magellan, and power actions with AI.

  • Powerful Integration

    Powerful Integration

    Increase the value of your information by making it work for you. Use direct integrations across the OpenText portfolio, pre-built connectors or industry protocols to gain access to critical content and context. Or breakdown information silos by using the powerful integration frameworks that pull data objects via APIs, REST services, and/or database schemas from applications, systems and databases, then "translate" those objects into entities that can be used to rapidly build applications while maintaining the integrity of the information.

Process Portfolio

  • Process Suite Platform

    Enabling the business to directly control their operations by supporting both case and process management approaches.

  • Dynamic Case Management

    Empowering knowledge workers to achieve business outcomes and goals for cases or work that combine structured data and unstructured information.

  • Process Modeling

    Delivering process modeling tools that enable organizations to embrace change while maintaining control of their business.

  • Low-code Development

    Bringing application development closer to the subject matter expert by enabling them to engage directly in the development of their application with a simplified development approach.

  • Process Intelligence

    Driving smarter decisions with advanced dashboards, reporting and analytics resulting in increased visibility into processes.

  • Enterprise Integrations

    Using a unique technology to streamline integrations across systems, services and applications to build contextually rich business processes.

  • Business Rules Management

    Automating actions with seamless integration of rules into business processes and business objects during modeling and design time.

  • Master Data Management

    Managing your critical business data within a uniform, single source platform.

  • BPM in the Cloud

    Multiple deployment options including managed service, SaaS and PaaS.